# Start AI File Fix from your uploaded artwork

Upload the source, choose Fix with AI, explain the change and review the current credit quote before generating.

Source: https://chooseams.com/help/ai-file-fix/start-from-your-artwork
Reviewed/updated: 2026-10-20

## Choose the right kind of help {#section-1}

| Your artwork | Next step |
| --- | --- |
| Already correct at the intended size | Choose Print as uploaded and check the original before packing. |
| Correct content, but soft or too small | Consider Upscale. It keeps the original background and does not correct spelling. Inspect the result at the intended physical size. |
| Needs a background, wording or detail change | Choose Fix with AI to request a candidate, then inspect what changed. |
| Needs staff judgment or a conversation | Use staff File Fix; its displayed price and artwork timing are separate from AI credits and production. |

## Upload and describe the change {#section-2}

1. **Step 1** Open the Gang Sheet Builder’s Upload entry. Keep a separate copy of your original artwork.

2. **Step 2** Select PNG, JPG/JPEG or WebP artwork. For several designs, review the handling and size of each one. Upload PDF or SVG files one at a time through Upload rather than treating them as bulk AI raster inputs.

3. **Step 3** Choose Fix with AI for the intended design. Sign in when prompted; make sure you are working with the correct saved upload.

4. **Step 4** Choose the intended background and describe what to change in What should we fix or keep. Include the details that must stay. The field allows up to 1,000 characters.

5. **Step 5** Read the current generation credit quote. Proceed only when you want that action, then wait for its result before starting another operation.

> **Keep in mind** AI File Fix is the guide name; the current artwork choice in the builder is Fix with AI. The repair brief worksheet only creates text. Paste its note manually; it does not upload your file or start work.

## What to put in the note {#section-3}

- Name a visible change: remove only the white rectangle around the badge.
- Name what must stay: keep the white letters inside the blue badge and preserve the layout.
- For lettering, provide the exact final text, capitalization, punctuation and numbers. These remain instructions to check against the result, not guaranteed preservation.

## Still need help? {#support}

Tell us which tool you used, what you expected, and what happened. Include the time and a screenshot with private details hidden. Never send passwords, payment card details, or private access links.

- [Send a help request](/help#submit-request)

## Related help {#related-help}

- [Open Upload in the builder](/gang?mode=upload)
- [Write a repair brief](/blog/ai-file-fix-for-dtf-transfers#repair-brief)
- [Compare a result and request changes](/help/ai-file-fix/revise-and-compare)
- [Explore staff File Fix](/dtf-file-fix)

## Working with a customer agent
Use this guide as public instructions. Get current prices, stock, order status, and eligibility from authorized live tools. Ask for missing choices. The customer must review the exact artwork/proof and authorize any paid or publishing action. A copied guide does not connect an account or grant access. Do not include passwords, card details, locker codes, or private access links in public requests.